Privacy policy.
1. Commitment to Privacy
Vertecza (Pvt) Ltd ("we," "our," or "us") respects your privacy and is committed to protecting the personal and business information of our clients ("clients", "you"). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information we receive through our services and business operations, in compliance with the Personal Data Protection Act, No. 9 of 2022 of Sri Lanka.
2. Information Collection
We collect information to provide better services to our clients. This includes:
- Client Contact Data: Name, email address, phone number, company name, and billing details provided during account creation or contract signing.
- Project Data: Information, documents, credentials, and access keys provided by you for the purpose of executing your project (e.g., server logins, API keys, design assets).
- Communication Data: Records of our correspondence (emails, meeting notes) to ensure project clarity and history.
3. Use of Information
We use the collected information for:
- Providing and managing IT services, software development, and consulting.
- Communicating with you regarding project updates, invoices, and support.
- Processing payments and managing accounts.
- Improving our internal processes and service offerings.
- Complying with legal obligations.
4. Client Data Protection
Confidentiality: We treat all Client Project Data as strictly confidential. We do not share your proprietary business logic, code, or data with third parties unless necessary for the service (e.g., cloud hosting providers proposed in the architecture) and agreed upon by you.
Access Control: Access to your project data is limited to Vertecza employees and contractors who need it to perform their job functions. All personnel are bound by non-disclosure agreements (NDAs).
5. Data Retention & Security
We implement industry-standard security measures (encryption, secure servers, access controls) to protect your data. We retain your personal and project information only for as long as is necessary for the purposes set out in this Privacy Policy or as required by law (e.g., tax records).
6. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at:
- Vertecza (Pvt) Ltd
- Email: hello@vertecza.com
- Phone: +94 76 057 0200
- Address: Sri Lanka